The Logistical Nightmare of Being a Patient
You know the drill. You get a notification that your lab results are in, but you need an appointment to go over them.
You request half a day off, arrange childcare, drive across town in Phoenix traffic, sit in a waiting room, and flip through an old magazine. All for a ten-minute conversation where your doctor tells you, "Your thyroid levels look great, let's keep the dosage exactly the same."
The logistics of being a patient are exhausting, and for many follow-ups they're also unnecessary. Virtual Visits put you on a video call with the same MomDoc provider you see in clinic, on the device you already have. No app to install, no commute, no waiting room.
The Reality of Virtual Care
It's fair to wonder whether a video visit feels like the real thing, or whether you're being routed to a stranger in another state.
When you book a Virtual Visit at MomDoc, you are talking to your actual MomDoc provider: the same physician or midwife you saw in clinic. She's at her desk with your full chart open. The visit is your dedicated, unhurried time block. Same care, no paper gown, no commute.
Think of the deeply personal, sometimes awkward conversations you avoid having because you don't want to make an entire appointment for them:
- “I think my new birth control is making me insanely anxious.”
- “My hot flashes are back and I think we need to up my estrogen patch.”
- “I just had a baby three weeks ago, my incision looks fine, but I can't stop crying.”
These are the exact, critical conversations that thrive in a Virtual Visit. You are in the safety and privacy of your own home, on your own couch, which often makes it significantly easier to be fiercely honest about what you are dealing with.
Virtual Care Is Real Medicine
There's a lingering belief that if a doctor isn't physically touching you, the care must be inferior. The American College of Obstetricians and Gynecologists (ACOG) doesn't agree. ACOG encourages integrating Virtual Visits into OB/GYN practices, particularly for consultations, chronic disease management (PCOS, menopause), and postpartum mental health, where access to a provider matters more than physical proximity.
A provider cannot perform a Pap smear or insert an IUD through a screen, and we won't pretend otherwise. But a lot of OB/GYN care comes down to talking through symptoms, reviewing lab data, and adjusting medication. All of that works over video.
Am I Eligible for a Virtual Visit?
Virtual Visits are for established MomDoc patients. You qualify if you've had any one of the following with a MomDoc provider within the last three years:
- An annual Well-Woman exam
- Your first pregnancy visit (NOB or NPOB)
- Your initial GYN visit (NPGYN)
If you've never been seen by a MomDoc provider in person, we'll book you for an in-person first visit. After that, Virtual Visits are on the menu.
What You Can Schedule a Virtual Visit For
Common reasons patients book Virtual Visits:
Common symptoms
- Allergies
- Common cold symptoms
- Conjunctivitis (pink eye)
- COVID-19 symptoms (cough, fever 100.4°F or higher, shortness of breath)
- Flu-like symptoms
- Gastrointestinal issues (including diarrhea)
- Heartburn and indigestion
- Nausea
- Rash
OB/GYN-specific symptoms
- UTI symptoms
- Yeast infection symptoms
- BV symptoms
- Bladder infection symptoms
- Mastitis consults
Results and reviews
- Lab results
- Biopsy results
- BHRT lab results
- Gestational diabetes follow-up (diet control or log review, up to 32 weeks)
Consultations
- Birth control consults
- Colposcopy consults
- Fertility consults
- Medication refills
Mental health
- Anxiety
- Specific perinatal depression appointments
Postpartum
- 1st postpartum visit
- 2nd postpartum visit
- Final postpartum visit
What to Expect: How MomDoc Virtual Visits Work
1. How to Join
No app to install. You'll get an encrypted link by text or email. A few minutes before your appointment, click the link on your phone, tablet, or laptop. The video works in your browser.
2. The Clinical Consultation
Your provider joins the video. This is a dedicated time block, same as an in-person visit. Common use cases:
- Results Reviews: Walking through blood panels, hormone tests, or ultrasound reports so you understand what the numbers mean and what to do next.
- Infection Management: Evaluating symptoms of UTI, yeast infection, or BV and, when the clinical picture is clear enough, prescribing treatment. Some presentations still need an in-person exam, and your provider will say so.
- Menopause Management: Adjusting your Bioidentical Hormone Replacement Therapy (BHRT) dose based on symptoms, sleep, and recent labs.
3. After the Visit
Prescriptions are routed electronically to your pharmacy before you log off. If what you described needs a hands-on exam, your provider will flag your chart and the front desk will book you into the next in-person slot, usually same week.
Reclaim Your Time
For the visits that don't need an exam, spare yourself the commute. Book a MomDoc Virtual Visit and meet with your provider from home.