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Accessibility Statement

Effective April 17, 2026

MomDoc is committed to making its website accessible to all patients, caregivers, and visitors, including people with disabilities. We believe that good healthcare starts with communication, and that means everyone should be able to find, read, and use the information on momdoc.com.

Our Standard

This website is designed and developed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. WCAG is the international accessibility standard published by the World Wide Web Consortium. Level AA is the benchmark most commonly referenced in U.S. healthcare and government accessibility policies.

Conformance to Level AA means our site is built to:

  • Present text with sufficient contrast so it is readable by people with low vision
  • Offer alternative text for meaningful images so screen reader users can understand the content
  • Support keyboard navigation so visitors who cannot use a mouse can still reach every interactive element
  • Use consistent, predictable page structures so assistive technologies can interpret the page reliably
  • Identify form labels and error messages programmatically
  • Provide captions and transcripts for video content where available

Assistive Technology Support

We test with modern assistive technologies, including:

  • Screen readers: VoiceOver (macOS and iOS), TalkBack (Android), and NVDA (Windows)
  • Browsers: recent versions of Safari, Chrome, Firefox, and Edge
  • Operating system accessibility settings: increased text size, reduced motion, and high-contrast modes

Not every combination of browser, operating system, and assistive technology behaves identically. If you run into something that does not work well with your setup, we want to hear about it.

Known Limitations

Some third-party content embedded in our site, for example external video players, mapping tools, or payment processors, is not under our direct control. We work with our vendors to maintain accessibility, but third-party content may occasionally fall short of our standard. If you encounter a barrier in a third-party embed, please contact us and we will help you access the underlying information another way (by phone, in person, or by email).

Ongoing Improvements

Accessibility is not a one-time achievement. Our development team runs automated accessibility checks as part of every release, and we periodically conduct manual testing with assistive technologies. When we identify gaps, we prioritize them the same way we prioritize any other defect that affects a patient's ability to use our site.

Reporting a Barrier

If you come across any page, feature, or content on momdoc.com that is difficult or impossible to use because of a disability, please tell us. We want to fix it, and we want to make sure you can get the information or service you came for in the meantime.

  • Mail: 2545 W Frye Rd, Suite 5, Chandler, AZ 85224

When you reach out, please tell us:

  • The page or URL where you encountered the barrier
  • The device, operating system, browser, and assistive technology you were using (if applicable)
  • A short description of what happened and what you expected to happen

We aim to respond to accessibility reports within two business days and to resolve them as quickly as the fix allows. If the barrier prevents you from completing a task today (scheduling an appointment, paying a bill, filling out a form), call us at the number above and a team member will help you complete it by phone.

Alternative Formats

If you need information from this site in an alternative format, such as large print, plain-text, or an accessible PDF, contact us at the phone or email above and we will prepare one for you.

Continuous Feedback

This statement will be updated as our site evolves and as accessibility standards change. Your feedback shapes those updates. Thank you for helping us build a more accessible MomDoc.